Courageous Journeys Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from courageousjourneys.com (the “Site”).

What personal data we collect and why we collect it

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Log files

Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Comments

When you leave comments on the site we collect the data shown in the comments form, and also the your IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We keep contact form submissions for a certain period for customer service purposes, but you do not use the information submitted through them for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Who we share your data with

Visitor comments may be checked through an automated spam detection service.

Stripe

Our site uses Stripe, a trusted online payment processor provided by Stripe, Inc. (“Stripe”), to handle collecting, transmitting, processing, and storing credit card information for customers making purchases through our online store. Data only moves through Stripe’s servers if a customer chooses the Stripe option during checkout. No sensitive billing information is stored on our servers, instead our records contain encrypted hashes that are verified against Stripe’s servers to process transactions. Stripe is certified under the EU-US Privacy Shield and the Swiss-US Privacy Shield. You can learn more about how Stripe protects your data in the Stripe Privacy Policy.

Zoom

Our site uses Zoom, a virtual event/webinar software provided by Zoom Video Communications, Inc. (“Zoom”), to hold interactive webinar experiences for site visitors. Only the minimum information required is collected for webinar registrations through Zoom. Zoom is certified under the EU-US Privacy Shield and the Swiss-US Privacy Shield. You can learn more about how Zoom protects your data in the Zoom Privacy Policy.

SendGrid

Our site uses SendGrid, an email delivery service provided by SendGrid, Inc. (“SendGrid”), to send transactional and support emails to customers. SendGrid is certified under the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield. You can learn more about how SendGrid protects your data in the SendGrid Privacy Policy.

Google Analytics

Our site uses Google Analytics, a web analytics service provided by Google LLC. (“Google”). Google Analytics uses cookies to help us analyze how users use our site and compile reports on site activity. Google Analytics does not capture or record any personally identifiable information. Collected data is transmitted to and stored on servers in the United States by Google. You can change your browser options at any time to stop accepting cookies from Google Analytics. Google is certified under the EU-US Privacy Shield and the Swiss-US Privacy Shield. You can learn more about how Google protects your data in the Google Privacy Policy.

Amazon S3

Our site uses Amazon S3 to store media such as videos, images and sound files.  For more information about how Amazon AWS protects your data see the Amazon AWS privacy policy.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Additional information

How we protect your data

All traffic transferred over SSL

Our site uses Wordfence, a web application firewall and security software provided by Defiant, Inc. (“Wordfence”) to protect our site and its users from malicious cyberattacks and unauthorized data access. Wordfence does not capture or record any personally identifiable information. Collected data is used to improve global web security. Wordfence also notifies us about suspicious logins or login attempts to protect the security of all accounts on our site. You can learn more about how Wordfence protects your data in the Wordfence Privacy Policy https://www.wordfence.com/privacy-policy/.

What data breach procedures we have in place

In the event of a data breach we will notify users via email within 7 days.

Changes to this Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Your acceptance of this privacy policy

By using this site, you signify your acceptance of this Privacy Policy and Terms & Conditions. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at po@courageousjourneys.com or by mail using the details provided below:

16130 E Cholla Dr., Fountain Hills, AZ, 85268, United States