Privacy Policy

At Courageous Journeys®, we understand that privacy and the security of your personal information are extremely important. This policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you.

Introduction

This privacy notice applies to the Courageous Journeys® website and other interactions (e.g., when you create an account, purchase or sign up for our products or services, sign up for our newsletter, open a support ticket, or contact us by email, phone, or social media) you may have with us. If you do not agree with the terms, please do not access or use our website or any other aspect of our services.

If you have any questions about our privacy practices, please contact us using the support/contact us form on the website or email support@courageousjourneys.com.

What Data We Collect About You

Personal data means any information capable of identifying an individual. We may collect and process your personal data in different ways:

Communication Data: includes any communication that you send to us through our contact form, email, text, social media messaging, or any other communication that you send us.
Customer Data: includes data relating to any purchases of goods and/or services such as your name, title, email address, phone number, contact details, and purchase details.
User Data: includes data about how you use our website and any online services, along with any data that you post for publication on our website or through other online services. This may include content you create or upload to the website.
Technical Data: includes data about your use of our website and online services such as your IP address, login data, browser details, length of visit to pages on our website, page views and navigation paths, and other technology on the devices you use to access our website.
Marketing Data: includes data about your preferences in receiving marketing from us and our third parties, and your communication preferences.

How We Use Your Personal Data

We will only use your personal data when legally permitted. The most common uses of your personal data are:

To perform the contract between us.
To process data in accordance with your instructions.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.

We may use analytics tools to analyze the use of our website. These tools gather information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website.

Marketing Communications

We may use your personal data to send you marketing communications if:

You have made a purchase or asked for information from us about our goods or services; or
You agreed to receive marketing communications and in each case you have not opted out of receiving such communications since.

You can ask us to stop sending you marketing messages at any time by logging into the website and adjusting your marketing preferences or by following the opt-out links on any marketing message sent to you.

Disclosures of Your Personal Data

We may share your personal data with the parties set out below:

Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors, and insurers.
Government bodies that require us to report processing activities.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.

Cookies

We use cookies on our website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. For more information about the cookies we use, please see our Cookie Policy.

Age Limitations

By providing us with your data, you warrant to us that you are over 18 years of age.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

How to Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: support@courageousjourneys.com
Website: https://courageousjourneys.com/contact

Effective Date

Last updated: 13 Sep 2024